California Consumer Privacy

Last Updated: March 26, 2026

This California Privacy Disclosure ("Disclosure") supplements the EPS Controls LLC Privacy Policy and applies solely to residents of the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2021 (CPRA).

1. Information We Collect

In the preceding 12 months, EPS Controls LLC has collected the following categories of personal information for business purposes:

  • Identifiers: Name, billing address, shipping address, email address, phone number, and IP address.
  • Commercial Information: Records of products purchased (HVAC controls, motors, VFDs), order history, and payment methods (processed securely via third parties).
  • Internet/Network Activity: Browsing history, search history, and information regarding your interaction with shop.epscontrols.com
  • Geolocation Data: Physical location or movements based on IP address.

2. Sources of Information

We collect the personal information listed above from the following sources:

  • Directly from you when you create an account, place an order, or contact us.
  • Automatically via cookies and tracking technologies when you browse our website.
  • From third-party service providers (e.g., payment processors and shipping carriers).

3. Purpose of Collection

We use your personal information for the following business and commercial purposes:

  • To process and fulfill your orders (Shipping, Billing, and Tracking).
  • To provide technical support for our industrial HVAC products.
  • To prevent fraud and ensure website security.
  • To comply with legal obligations and tax requirements.

4. Sharing of Personal Information

EPS Controls LLC does not "sell" your personal information for monetary compensation. However, we may share information with service providers for business purposes, including:

  • Payment Processors: Visa, MasterCard, American Express, Discover, Diners Club, UnionPay, JCB, Elo, Shop Pay, Apple Pay, PayPal, Venmo
  • Shipping Carriers: UPS, FedEx, USPS.
  • Marketing & Analytics: Google Analytics and advertising partners.

5. Your Rights Under CCPA/CPRA

As a California resident, you have the following rights:

  • Right to Know: You can request a disclosure of the personal information we have collected about you.
  • Right to Delete: You can request that we delete your personal information (subject to legal exceptions like tax records).
  • Right to Correct: You can request that we correct inaccurate personal information.
  • Right to Opt-Out of Sharing: You can request that we do not share your information with third parties for cross-contextual behavioral advertising.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

6. How to Exercise Your Rights

To exercise your rights to know, delete, or correct your information, please submit a request to us:

We will verify your request by asking for information that matches our records (such as your email or order number).

7. "Do Not Sell or Share My Personal Information"

Under California law, "sharing" includes certain types of digital advertising. If you wish to opt out of the sharing of your personal information, please contact us at info@epscontrols.com or use the "Opt-Out" settings on our website.

8. Contact & Business Information

Legal Entity: EPS Controls LLC

EIN: 92-3216227

Address: 13263 SW 124th St, Miami, Florida 33186, United States

Phone: +1 305-510-0626

E-mail: info@epscontrols.com

Support: WhatsApp Chat (Available during business hours)

Business Hours: Monday–Friday, 8:00 AM–5:00 PM (GMT-05:00) Eastern Standard Time (New York)

9. Policy Updates

EPS Controls LLC reserves the right to update these California Disclosures to reflect changes in state law or our data practices. Any updates will be posted on this page and are effective immediately.