Payment Policy

Last Updated: March 26, 2026

At EPS Controls LLC, we prioritize your security and strive to provide a seamless checkout experience. This policy outlines our accepted payment methods, security protocols, and billing terms for all orders placed on shop.epscontrols.com

1. Accepted Payment Methods

We offer a wide range of secure payment options to ensure convenience for our customers. You can complete your purchase using any of the following:

Credit & Debit Cards:

Visa
MasterCard
American Express
Discover
Diners Club
UnionPay
JCB
Elo

Digital Wallets & Express Checkout:

Shop Pay
Apple Pay
PayPal
Venmo

2. Secure Socket Layer (SSL) Technology

Your security is our top priority. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and financial information during transmission. Look for the "padlock" icon in your browser's address bar to confirm that your connection is secure. We do not store your full credit card details on our servers.

3. Payment Processing & Billing

Immediate Authorization: When you place an order, your payment method will be authorized and charged immediately for the total order amount.
Order Confirmation: You will receive an automated order confirmation email containing your receipt as soon as the transaction is successful.
Currency: All transactions are processed in United States Dollars (USD).

4. Sales Tax (VAT) & Calculations

Tax Calculation: Sales tax is calculated based on the shipping destination and will be clearly displayed on the Checkout Page before you finalize your payment.
No Hidden Fees: The final price you see at checkout is the total amount you will pay. We do not charge any hidden processing or handling fees.

5. Billing Information Accuracy

To avoid delays in processing your order, please ensure that your billing address matches the information on file with your financial institution. If the billing information is incorrect or cannot be verified, your order may be canceled for security reasons.

6. Fraud Prevention & Security Checks

For your protection, all orders are subject to a standard fraud screening process. If an order is flagged as high-risk, we may contact you for additional verification or cancel the order to prevent unauthorized transactions.

7. PayPal & Venmo Payments

If you select PayPal or Venmo at checkout, you will be redirected to their secure platforms to complete the transaction. Once the payment is authorized, you will be returned to our website to see your order confirmation.

8. Order Cancellation & Refunds

Cancellations: If you wish to cancel an order, please contact us within 24 hours.
Refunds: All refunds are issued back to the original payment method used during checkout. Please allow up to 10 business days (Monday–Friday) for the credit to appear on your statement, depending on your bank's processing times.

9. Payment Issues & Declines

If your payment is declined, please check the following:

The card number, expiration date, and CVV code are entered correctly.
Your billing address matches your bank records.
You have sufficient funds or a credit limit available.
If the issue persists, please contact your bank or try a different payment method.

10. Policy Updates

EPS Controls LLC reserves the right to update accepted payment methods or security protocols at our discretion. All changes will be published here to ensure complete transparency regarding how we handle your financial transactions. Please check this page regularly for the latest billing terms.